Answers Before You Enter The Lobby
Our FAQ is built around the moments that can slow you down: creating an account, confirming your phone number, checking a wallet transfer, or returning to the lobby after login. We explain which account screen to open and what status to look for, rather than sending you through unrelated pages. If you use DANA or QRIS, start with the cashier status and
match the reference shown there before trying again. For bank transfer and virtual account questions, the FAQ points you to the account details displayed during the payment step. Open your account when the details match what you see on screen.
- DANA
- OVO
- GoPay
- QRIS
- Bank transfer