How Privacy Policy Applies to DANA and QRIS
Our Privacy Policy covers details you provide during account creation, including your phone number, login credentials and verification responses. It also covers account activity, device type, approximate connection data, support conversations and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account requests.
-
1
We use this material to confirm that the right person reaches the account, trace a wallet status question and meet operational record needs. We do not ask for a wallet password through support. Access and any related processing depends on local law, and we may ask
-
2
for an account step before discussing private records. When you contact us about a receipt or cashier status, keep the reference visible but do not send a full password or one-time code.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.